Avaya Avaya-Certification 3000-3

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Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:

1. Which hunt group supports Forward Hunt Group Calls?

A) Collective Call Waiting
B) Collective
C) Longest Waiting
D) Sequential

2. Secure Digital (SD) card commands can be invoked from which two sources? (Choose two.)

A) VoiceMail Pro Clint
B) Avaya telephones
C) IP Office Manager
D) one-X Portal for IP Office
E) one-X Portal

3. Which two email client are supported for IP Office IMAP services? (Choose two.)

A) Lotus Notes
B) MS Outlook
C) Microsoft office Communicator
D) Lotus Messages

4. The customer wants calls into their system to be routed to a specific user if the telephone number of the caller is in the customer's records.
Which voicemail action type is needed to configure this?

A) Condition Action
B) Database Action
C) Miscellaneous Action
D) Configuration Action

5. A customer has an IP500 and wants to install 28 IP hard telephones and 20 Digital telephones at the main site. A single PRI circuit is used for incoming and outgoing calls. A dedicated VoiceMail Pro server will be used for incoming call flows and user voicemail. Incoming calls are being dropped when hitting the auto attendant in VoiceMail Pro. You have gathered the latest configuration, data/time of failure, and incoming caller information. What other information should you gather to troubleshoot this issue?

A) system monitor trace with ISDN data and Debug view set to level 9 high trace and Voicemail call flow database
B) system monitor trace with ISDN data and Debug view set to level 5 Information trace and Voicemial call flow darabase
C) system status snapshot and Debug view set to level 9 high trace and Voicemail call flow database
D) system status snapshot and Debug view set to level 5 Information trace and Voicemial call flow darabase

Solutions: