Cisco Accelerating Sales 820-422

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Cisco Performing Business-Focused Transformative Architecture Engagements Sample Questions:

1. What is the ITIL definition of a service?

A) A means of delivering value to customers
B) A way of giving customers what they need rather than what they asked for
C) A means of designing processes customers
D) The means of delivering goods to users

2. What is the preferred time scope for a business impact statement?

A) A duration for which costs and benefits can be estimated,and as aligned to the customer's strategy.
B) The longest time you can get a agreement from the customer to maximize chances for a high ROI.
C) Whatever number of years makes the cost the lowest.
D) One company's fiscal year

3. What is the purpose of discovering facts about the customer's current environment?

A) You get a chance to highlight how Cisco's tools are superior to 3rd-party products
B) To help provide a baseline,and an input into the Architectural Roadmap
C) This allows you to propose short-term solutions to customer problems
D) This data allows you to boost the reputation of IT leaders,and meet a key goal ofconsultativeoriented engagements

4. What should you do if the Discovery phase uncovers a previously unknown infrastructure weakness?

A) Keep the information out of your Discovery report,so this does not cause a problem for moving forward with the project
B) Propose a new,for-fee project to dig into the root cause of the problem.Put the TransformativeNetworking Engagement on hold,until problem is fully resolved
C) Brief the IT leaders on your findings,and gain agreement on how results should be presented to business executives
D) Use this new information to convince business executives they need outside resource to help their own IT staff

5. In the Transformative Networking workshop, when is it appropriate to use a PowerPoint presentation?

A) During the overview of market trends and Cisco architectures
B) During the initial meeting with a senior executive
C) To facilitate an interactive discussion with a small group
D) To support demonstration of the latest video technology

Solutions:

Question # 1 Answer: A

Question # 2 Answer: A

Question # 3 Answer: B

Question # 4 Answer: C

Question # 5 Answer: A