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IBM AnyPlace Kiosk models 3xx, 5xx, 7xx, and 9xx Sales Mastery Sample Questions:
1. How does Hilton primarily use the AnyPlace Kiosk?
A) movie rental
B) guest check-in
C) room service ordering
D) facing the front desk employees
2. What are two challenges faced by the retail market that can be met through self service solutions?
A) less knowledgeable customers
B) time-starved customers
C) high labor costs
D) decreasing product assortment
3. In how many of the six categories did the AnyPlace Kiosk outperform offerings by NCR and Motorola in a 2007 survey by Retail Information Systems News magazine?
A) 4 out of 6
B) 5 out of 6
C) 6 out of 6
D) 3 out of 6
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: B,C | Question # 3 Answer: B |
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