Cisco Accelerating Sales 820-421

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Cisco Applying Cisco Specialized Business Value Analysis Sample Questions:

1. Which tool should you use to identify the benefits from possible solutions?

A) Cause and effect benefit model
B) Root cause analysis
C) Business Motivation Model
D) Stakeholder map

2. What should a business case executive summary contain?

A) Overall intent behind solutions and a statement of benefits and costs
B) Contractual terms of a maintenance agreement
C) Rationale for choosing a model of network hardware
D) Name of customer manager recommended to be accountable for delivering business case results

3. Which two insights would a private company executive expect you to know about their industry?
(Choose two.)

A) General timing that new major industry regulations go into effect
B) Names of at least two major industry players known for their innovative use of technology
C) Revenue growth rate of the company's two largest divisions, by geography
D) Market shares of the top two public and top three private company competitors

4. Which is true regarding a first pass draft of the business case?

A) Only start thinking about the first draft once you have a full picture of deployment and transition costs
B) Include a baseline for major costs and benefits, as a starting point for deeper analysis
C) Ask the customer to commit on a specific deployment schedule, so you can accurately identify the timing of rollout expenses
D) You should not include costs of services, because resources might not be available to deliver the project

5. You are conducting a project jointly with the customer IT manager for a Customer Division Executive. Which statement is true about presenting recommendations to an Executive?

A) Recommendations involving process changes should be presented by the IT manager or another internal employee
B) For all recommendations, include a request of funding to conduct a deeper analysis of benefits
C) Present only the ideas which require the IT manager to seek new budgets / funding
D) Present ideas which are aligned to the customer's strategy and are realistic to implement

Solutions:

Question # 1 Answer: A

Question # 2 Answer: A

Question # 3 Answer: A,B

Question # 4 Answer: B

Question # 5 Answer: D