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Cisco Troubleshooting Cisco Unified Communications v8.0 (TVOICE v8.0) Sample Questions:
1. In a SIP direct call setup, which message will be sent by the originating UAC to the UAS of the recipient?
A) ACK
B) INVITE
C) OK
D) RINGING
2. Which Cisco Unified Communications Manager troubleshooting tool can be used to look at detailed specific events, such as dial plan digit analysis, as they die happening?
A) traceroutes
B) Cisco Unified Dialed Number Analyzer
C) RTMT performance log viewer
D) Cisco Unified Communications Manager alerts
E) RTMT real-time trace
F) syslog output
3. Which of these is used by the Cisco IP phone to relay to the switch the information regarding how much power is needed?
A) The switch model determines how much power is consumed by the different phone models
B) Cisco IP phones always use a fixed power consumption hased on the resistor, which is specific to the model
C) IEEE 802.10 protocol
D) the Cisco Discovery Protocol
4. Refer to the SDI trace in the exhibit A PSTN call arrived at the MGCP gateway that is shown in the SDI trace.
If the caller ID that is displayed on the IP phone is 087071 222 and the HQ_clng__pty_CSS
contains the HQ_cing_pty_Pt partition, which exhibit shows the correct gateway digit manipulation"?
A) Exhibit A
B) Exhibit D
C) Exhibit C
D) Exhibit B
5. You are troubleshooting why a user cannot make calls to the PSTN. You are reviewing trace files and you have found where the user's IP phone initiates the call but you never see the call go out the gateway. What is the next step in troubleshooting this issue?
A) Look in the MGCP trace file to determine which MGCP gateway the call was sent to.
B) Look in the SDL trace file to see if there is a signal to another Cisco Unified CallManager node with the same time-stamp.
C) Look in the SDL trace file to see if there is a signal to another Cisco Unified CallManager node with the same TCP handle.
D) Look in the IP Voice Media Streaming App trace file to see if an MTP was invoked.
Solutions:
Question # 1 Answer: B | Question # 2 Answer: E | Question # 3 Answer: D | Question # 4 Answer: B | Question # 5 Answer: B |