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Oracle Fusion Customer Relationship Management 11g Sales Essentials Sample Questions:

1. A customer has deployed Oracle Fusion Lead Management for their lead management activities. The customer wants o use assessment templates to follow up on qualified leads to gather additional information from customer/prospects, and to provide consistent guidance to sales resources to move the leads further along the sales cycle.
What are the three points to be considered while creating the Assessment templates?

A) Task templates
B) responses and interactions
C) questions, questiongroupsand weightages
D) sales methodology
E) Ratings

2. Which three options qualify as Master Geographical elements, while defining Geography dimension and building a Territory Zone Hierarchy?

A) Japan
B) France
C) Western USA
D) London
E) Middle East Africa
F) Eastern Europe

3. Your company currently uses a legacy system, and has a 1:M relationship between opportunity and contacts. Now that your company has purchased Oracle Fusion CRM, you have been asked to import the legacy data.
How should the flat file be arranged in order to successfully import all of the legacy data into oracle Fusion CRM?

A) 1:M relationships cannot be directly imported into Oracle Fusion CRM.
B) Create a data set for each contact and include them all on the same opportunity line.
C) Create a data set for each contact and include them on different lines; the opportunity data should be included at the beginning of each line.
D) Create a data set for each contact and include them on different lines; the opportunity data should be included only for the primary contact.
E) Each set of contact data should be imported from a separate flat file

4. While reviewing the legacy data that was exported into a flat file, you realize that there is a certain field that contains irrelevant data. Which method describes how the field is handled during the import process?

A) Open the flat file in a text editor, and manually delete the data in each row for the appropriate field.
B) Enter a constant value for the field during the import process.
C) Select the ignore check box next to the field when you create the mapping.
D) Click the Delete icon for the field when you create the mapping.
E) Create the custom field in Fusion and map the data to the field, but do not display the field in the GUI.

5. Identify the true statement regarding revenue line Items and forecasts.

A) Revenue line items cannot be associated with forecasts.
B) A revenue line item's distant close date is not used to determine the future forecast schedule.
C) A revenue lineitem with no sales credits is visible across multiple forecasts.
D) Every revenue line item is visible under multiple forecasts.
E) a revenue line item with multiple sales credits is visible across multiple forecasts

Solutions:

Question # 1 Answer: A,C,E

Question # 2 Answer: A,B,C

Question # 3 Answer: C

Question # 4 Answer: C

Question # 5 Answer: E