Avaya Avaya-Certification 3000.2

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Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:

1. A client requests VoiceMail Pro with UMS to be installed. During the installation process the option for UMS does not appear. What is the cause?

A) The UMS service is installed automatically.
B) The UMS licenses have not been loaded.
C) The server platform does not meet the requirements.
D) The Windows account does not have permission.

2. A customer has an IP500v2 with Embedded Voicemail. They want to configure calls to their main number to ring to a hunt group during the hours of 8 AM to 5 PM and automatically route to an Auto Attendant from 5 PM to 7 AM. What needs to be set up in the IP Office to accomplish this?

A) Time Profile
B) Incoming Call Route Fallback Destination
C) Time of Day Forwarding
D) Forward Hunt Group Calls

3. The design for an IP Office has two locations. They will need phones, voicemail, and meet-me conferencing ability. They will have a PRI located at the main office which will be used by the remote office for inbound and outbound calls. The main site has forty users and one fax machine; the remote site has fifteen users and one fax machine. Which cards and modules are required in the IP Office at the remote site where all phones are digital?

A) IP500 Essential edition, one Analog Phone 2 Card, VCM32, one DS30 module
B) IP500 Preferred edition, two Digital Station 8 Card, one Analog Phone 2 Card
C) IP500 Essential edition, two Digital Station 8 Card, one Analog Phone 2 Card, VCM32
D) IP500 Preferred edition, two Digital Station 8 Card, one Analog Phone 2 Card, VCM32

4. Which three are required to get UMS working on a client PC? (Choose three.)

A) MAPI Profile installed and configured on the VoiceMail Pro server
B) UMS Client application installed on the user's PC
C) UMS Web Service is enabled on the User Profile in the configuration
D) VoiceMail Pro installed with the UMS option loaded on a server
E) a compatible Internet browser

5. A customer wants to implement a converged solution with the IP Office and VoiceMail Pro. The customer wants to be able to receive voice mail messages in Outlook, have the ability to save the .wav files, and receive voice mail notifications when a message is left. The customer does not want to install any software in the organization's client PCs. Which application would satisfy the customer's requirement?

A) Unified Messaging
B) Outcalling
C) Voicemail Pro with UMS
D) Voicemail Pro with IMS
E) Message Manager

Solutions:

Question # 1 Answer: C

Question # 2 Answer: A

Question # 3 Answer: D

Question # 4 Answer: A,D,E

Question # 5 Answer: C