Oracle 1Z0-465 certification exam has become a very influential exam which can test computer skills.The certification of Oracle certified engineers can help you to find a better job, so that you can easily become the IT white-collar worker,and get fat salary.
However, how can pass the Oracle 1Z0-465 certification exam simple and smoothly? DumpLeader can help you solve this problem at any time.
DumpLeader is a site which providing materials of International IT Certification. DumpLeader can provide you with the best and latest exam resources.The training questions of Oracle certification provided by DumpLeader are studied by the experienced IT experts who based on past exams. The hit rate of the questions is reached 99.9%, so it can help you pass the exam absolutely. Select DumpLeader, then you can prepare for your Oracle 1Z0-465 exam at ease.
In order to facilitate candidates' learning, our IT experts have organized the 1Z0-465 exam questions and answers into exquisite PDF format. Before your purchase, you can try to download our demo of the 1Z0-465 exam questions and answers first. You will find that it is almost the same with the real 1Z0-465 exam. How it can be so precise? It is because that our IT specialists developed the material based on the candidates who have successfully passed the 1Z0-465 exam. And we are checking that whether the 1Z0-465 exam material is updated every day.
The 1Z0-465 study materials of DumpLeader aim at helping the candidates to strengthen their knowledge about Oracle Applications. As long as you earnestly study the 1Z0-465 certification exam materials which provided by our experts, you can pass the Oracle Applications 1Z0-465 exam easily. In addition, we are also committed to one year of free updates and a full refund if you failed the exam.
Perhaps many people do not know what the Testing Engine is, in fact, it is a software that simulate the real exams' scenarios. It is installed on the Windows operating system, and running on the Java environment. You can use it any time to test your own 1Z0-465 simulation test scores. It boosts your confidence for 1Z0-465 real exam, and will help you remember the 1Z0-465 real exam's questions and answers that you will take part in.
The 1Z0-465 VCE Testing Engine developed by DumpLeader is different from the PDF format, but the content is the same. Both can be used as you like. Both of them can help you quickly master the knowledge about the Oracle Applications certification exam, and will help you pass the 1Z0-465 real exam easily.
Oracle Applications 1Z0-465 training materials contains the latest real exam questions and answers. It has a very comprehensive coverage of the exam knowledge, and is your best assistant to prepare for the exam. You only need to spend 20 to 30 hours to remember the exam content that we provided.
DumpLeader is the best choice for you, and also is the best protection to pass the Oracle 1Z0-465 certification exam.
All the customers who purchased the Oracle 1Z0-465 exam questions and answers will get the service of one year of free updates. We will make sure that your material always keep up to date. If the material has been updated, our website system will automatically send a message to inform you. With our exam questions and answers, if you still did not pass the exam, then as long as you provide us with the scan of authorized test centers (Prometric or VUE) transcript, we will full refund after the confirmation. We absolutely guarantee that you will have no losses.
Easy and convenient way to buy: Just two steps to complete your purchase, then we will send the product to your mailbox fast, and you only need to download the e-mail attachments.
Oracle RightNow CX Cloud Service 2012 Essentials Sample Questions:
1. Your customer has asked you to create a report that will need to be sent to the executive management.
None of the receipts of this report has access to the system, and the same monthly report should be delivered to all recipients.
The management team frequently changes and your customer does not want to alter the report schedule after configuration.
After creating the report what two additional steps need to be taken?
A) Set the up staff accounts for the executive team.
B) Create a schedule record for the report.
C) Upgrade the permissions for the report to include the executive team.
D) Create and add the distribution list to the schedule.
E) Create a dashboard for the report.
F) Send a notification to the execution team that the report is available.
2. Referring to custom fields in the system, identify the column identifier that indicates it is a custom field.
A) $C
B) CF$
C) CO$
D) C$
E) RN$
3. Your customer runs a 24/7 call center and has a policy starting that incidents that agent's solved by the end of an agent's shift should be moved out of that agent's inbox to be worked by another active agent.
Which two actions will accomplish this?
A) The agent does a multi-edit update for all incidents in their inbox and changes the assigned field to full.
B) The agent reassigns each incident to another agent before they log off.
C) Create a workspace rule that sets the Assigned field to null when an agent logs out.
D) Add a business rule that when an agent logs out, the Assigned field should be set to null for any unresolved incidents for that agent.
4. Select the six actions that initiate the business rules engine to run its configured logic.
A) An agent edits an opportunity.
B) A customer updates their contact details via the end-user pages.
C) The rules engine is updated.
D) An agent edits contacts, incidents, organizations, or tasks.
E) An agent creates or edits an answer.
F) An administrator compiles the rules engine.
G) A customer adds more information to their incident via the end-user pages
H) A customer asks a question on the end user portal.
5. Your customer has asked that all of the knowledge base answers be updated with new address and contact details.
There are about 500 answers existing to date and your client informs that they will be moving again at the end of the year and do not have the man power to keep this up to date on an ongoing basis.
Your client has three interfaces for each of their lines business that will all have different information.
What do you tell your client to configure?
A) Call support and have them run a search and replace on the database.
B) Create variable and update all answers to include it.
C) Create a standard text to include the new addresses and update all the answers to include it.
D) Search for all answers with the address and update them.
Solutions:
Question # 1 Answer: B,D | Question # 2 Answer: D | Question # 3 Answer: B,D | Question # 4 Answer: A,B,D,E,G,H | Question # 5 Answer: C |