BlackBerry BlackBerry-Certifications BCP-240

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BlackBerry 10 Support Specialist Sample Questions:

1. How would a user activate with BlackBerry Device Service when external connection to the internet is offline?

A) Fully qualified domain name:4101
B) Fully qualified domain name:8082
C) Fully qualified domain name:3101
D) Fully qualified domain name:8081

2. Where would a new user look to swap the SIM on a BlackBerry Device?

A) Side ports
B) SD card
C) Bottom of device
D) Beneath the battery cover

3. When using the accessibility feature "Magnify Mode ", what action can be taken to quickly remove the magnification?

A) Swipe down from the top of the screen with two fingers.
B) Go to Option -> Accessibility and disable Magnify Mode
C) Click the center button between the volume keys.
D) Pinch with two fingers on the screen to zoom out.

4. A customer has enabled Developer mode on the BlackBerry 10 (BB10). The customer connects the device to a computer and is unable to access the BB10 to load the custom BB10 application. What is the most likely cause for this?

A) The USB dhver is not the correct version and needs to be updated to a version that contains the kernel mode driver that allows Developer Mode access.
B) The BlackBerry Network Device driver was not installed and the USB connected BB10 does not present its IP Address specified to the operating system of the attached computer.
C) The assigned Developer Mode IP address is conflicting with an already present IP address on the network to which the attached computer has a network connection.
D) The USB driver was not initialized properly and the BB10 does not present all available interfaces, which prevents the operating system from detecting the Developer Mode IP Address.

5. What can be pushed by the BlackBerry Device Service (BDS) which will configure and automate the work email setting on the BlackBerry Tablet/smartphone?

A) An email profile
B) Software Configuration
C) Outlook for Blackberry Tabled smartphone
D) An IT policy rule

Solutions:

Question # 1 Answer: D

Question # 2 Answer: D

Question # 3 Answer: A

Question # 4 Answer: B

Question # 5 Answer: A