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Exam Name: Selling Business Outcomes
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810-403 Practice Exam Total Q&A: 70 Questions and Answers
Last Update: 08-10,2015
810-403 Dumps PDF Detail: 810-403 Practice Exam
Exam Name: Applying Cisco Specialized Business Value Analysis Skills
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820-424 Bootcamp Total Q&A: 130 Questions and Answers
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Selling Business Outcomes (OUTCOMES)
Exam Number 810-403
Associated Certifications Business
Transformation
Duration 90 Minutes (60 - 70 questions)
Available
Languages English, Japanese
Register Pearson VUE
Exam Policies Read
current policies and requirements
Exam Tutorial Review type of exam
questions
This exam tests a candidate's knowledge and skills related to selling technology services and solutions with a business outcome focus. Questions cover essential capabilities to grow pipeline and revenue through work across sales stages from "Prospect" through "Close".
The exam is closed book and no outside reference materials are allowed. The following topics are general guidelines for the content that is likely to be included on the practical exam. However, other related topics may also appear on any specific delivery of the exam. In order to better reflect the contents of the exam and for clarity purposes, the following guidelines may change at any time without notice.
13% 1.0 Business Outcomes Sales Approach
20% 2.0 Customer Business
Environment
25% 3.0 Customer Business Context,
Challenges, and Opportunities
25% 4.0 Outcome-Based Opportunity for
Customer Impact
17% 5.0 Manage and Communicate with
Stakeholders
A variety of Cisco Press titles may be available for this exam. These titles can be purchased through the Cisco Marketplace Bookstore, directly from Cisco Press.
NO.1 What should sales professionals do to ensure that business outcomes support
what the
customer brings to the market?
A. Make a list of the CSFs and
KPIs of the organization.
B. Interview the different stakeholders and confirm
with them.
C. Understand the customer's services portfolio.
D. Understand
the customer's value proposition.
Answer: D
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NO.2 Which one of the following
solutions enables business outcomes in the financial industry?
A. Multilayer
Switching
B. Remote Expert
C. Plant Floor Control Network
D. Internet
of Everything
E. Medianet
Answer: B
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NO.3
Which three options are financial challenges in business outcome-based selling?
(Choose
three.)
A. Competing stakeholder goals and expectations.
B.
Difficulty to determine external value.
C. Financial resources are
distributed across functional areas.
D. Competitive analysis is often
incomplete.
E. IT adoption and implementation may have long business
cycles.
Answer: A,C,E
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NO.4 Which is a benefit of using the power/influence grid
to manage stakeholders?
A. It helps sales professionals to present solutions
in the right business or technical language and
context.
B. It aligns the
stakeholder audience's goals with a good business proposition.
C. It helps
move stakeholders from their current to their optimal positions.
D. It
ensures that the sales professional identifies the appropriate key performance
indicators for
outcomes.
Answer: C
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NO.5 Which is a direct financial benefit
from business outcomes?
A. increased net present value
B. reduced capital
expenditures
C. increased chargeback
D. increasedtotal cost of
ownership
Answer: B
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NO.6
Stakeholder audiences cover a range of customers, sales professionals, and
others.
Which three key position groups make up important stakeholders?
(Choose three.)
A. Executives
B. Influencers
C. Employees
D.
Decision makers
E. Suppliers
Answer: A,C,E
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