NO.1 When replacing a MacBook Air (13-inch, Mid 2011) microphone, what other
component must
be replaced with the speaker included in the Mid 2011
microphone kit?
A. Left speaker
B. Right speaker
C. Thermal rubber
gasket
D. Both left and right speaker
Answer: C
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NO.2 According
to the Apple Troubleshooting theory, at what stage should you run a
diagnostic?
A. After determining the issue is not hardware
B. After
determining the issue is Education Opportunity
C. After determining the issue
is caused by the Environment
D. After determining the issue is with the
device's Software or Hardware
Answer: D
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NO.3 Which of the
following could indicate accidental damage when inspecting the inside of a
Mac
mini (Late 2012) before a repair?
A. Light dust in the fans
B.
Third-party RAM installed
C. Lint gathered near the rear vents
D.
Oxidation or discoloration of the logic board
Answer: D
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NO.4 When plugged in, which component of an iMac
remains energized even if the computer is
powered off?
A. Power
Supply
B. Optical Drive
C. Hard Drive
D. SSD
Answer: A
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NO.5 Janine explains that WI-FI connectivity from her
MacBook Pro is intermittent when she is at
home. Which of the following
questions would help you further evaluate this WI-FI issue?
Select two.
A.
What web browser are you using?
B. Are all wireless computers affected?
C.
Is FileVault 2 on?
D. How much RAM do you have installed?
E. Are you
experiencing billing issues with your service provider?
F. Are any hubs,
routers, or other computers connected to the network?
Answer:
E,F
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NO.6 Francine states that she does
not see anything on her iMac display when she turns it on. Which
of the
following should you use first to isolate as either a backlight issue or a video
signal issue?
A. A flashlight
B. A replacement LCD panel
C. A
replacement logic board
D. A replacement backlight power board
Answer:
B
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NO.7 Which of
the following diagnostics is a unique test suite for Mac mini Server and Mac
Pro
Server?
A. AXD
B. AHT
C. AST
D. ASD
Answer: A
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Explanation:
Apple Server
Diagnostic (AXD)A unique test suite for Mac mini Server, Mac
Pro
Reference:https://quizlet.com/56091769/unit-6-flash-cards/
NO.8
Which THREE of the following items are appropriate to use for ESD
prevention?
A. Metal work surface
B. Power supply discharge tool
C.
Grounded work mat
D. Wrist strap and cord
E. Wireless wrist strap
F.
Static-shielding bags
Answer: C,D,F
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