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Exam Code: ITILExam Name: ITIL V3 Foundation
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ITIL Exam Tests Total Q&A: 515 Questions and Answers
Last Update: 2016-07-30
ITIL Test Questions Detail: ITIL Exam Tests
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NO.1 Which one of the following do technology metrics measure?
A. Components
B. The end-to-end service
C. Processes
D. Customer satisfaction
Answer: A
ITIL PDF VCE ITIL practice test
NO.2 Which process is responsible for the availability, confidentiality and integrity of data?
A. Change management
B. Service asset and configuration management
C. Information security management
D. Service catalogue management
Answer: C