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NO.1 You want to gather information from your customers.
Which option within SAP CRM supports this requirement?
A. E-mail Response Management System
B. Partner Channel Management
C. Survey tool
D. CRM Web Channel
Answer: C
C_TCRM20_72 Practice Exam             C_TCRM20_72 test questions   

NO.2 SAP ERP material master data can be loaded into SAP CRM product master data using CRM
Middleware.
What Customizing is required before this can take place?
A. Condition data
B. Base hierarchies
C. Material master classification
D. Item categories
Answer: B

C_TCRM20_72 Exam Tests                 C_TCRM20_72 PDF VCE   

Exam Code: C-TERP10-66

Exam Name: SAP Certified Associate - Business Process Integration with SAP ERP 6.0 EhP6

One year free update, No help, Full refund!
C-TERP10-66 Exam Cram Total Q&A: 80 Questions and Answers
Last Update: 10-16,2016

C-TERP10-66 Practice Questions Detail: C-TERP10-66 Exam Cram

Exam Code: C_TCRM20_72

Exam Name: SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 EhP2

One year free update, No help, Full refund!
C_TCRM20_72 Practice Test Total Q&A: 80 Questions and Answers
Last Update: 10-16,2016

C_TCRM20_72 Latest Dumps Detail: C_TCRM20_72 Practice Test

Description
The "SAP Certified Application Associate - CRM Foundation with SAP CRM 7.0 EhP2" certification exam verifies that the candidate has the basic knowledge required in the area of SAP Customer Relationship Management. This certificate proves that the candidate has an overall understanding of the application consultant profile for CRM solutions, and can implement this knowledge practically in projects under guidance of an experienced consultant. This certificate is a highly recommended - although not mandatory - prerequisite for qualification to CRM Application Professional in any of the specialist areas. It is recommended as an entry-level qualification to allow consultants to get acquainted with the fundamentals of CRM.
Notes
To ensure success, SAP recommends combining education courses and hands-on experience to prepare for your certification exam as questions will test your ability to apply the knowledge you have gained in training.
You are not allowed to use any reference materials during the certification test (no access to online documentation or to any SAP system).
Topic Areas
Please see below the list of topics that will be covered within this certification and the courses that cover them:
SAP CRM master data > 12%
SAP CRM basic functions > 12%
SAP CRM interaction channels > 12%
SAP CRM technology and integration > 12%
SAP CRM business scenarios > 12%
CRM user interface > 12%
SAP CRM transactional processing 8% - 12%
CRM Middleware 8% - 12%