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Exam Code: ISEB-ITILFExam Name: The Foundation Examination - ITIL®
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ISEB-ITILF Test-King Total Q&A: 418 Questions and Answers
Last Update: 2016-11-15
ISEB-ITILF questions and answers free Detail: ISEB-ITILF Test-King
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NO.1 The experiences, ideas, insights and values of individuals are examples of which level of
understanding within knowledge management?
A. Knowledge
B. Information
C. Data
D. Governance
Answer: A
ISEB-ITILF examiantiona
NO.2 Which of the following BEST describes a problem?
A. The cause of one or more incidents
B. A serious incident which has a critical impact to the business
C. An issue reported by a user
D. The cause of two or more incidents
Answer: A