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Apple OS X Support Essentials 10.9 Sample Questions:
1. In OS X Mountain Lion, which TWO types of file service hosts can you browse in the Network folder?(Select 2)
A) SMB
B) FTP
C) WebDAV
D) AFP
E) DFS
2. How does the keychain system help protect yourinformation?
A) By default, system files and security updates are automatically installed when available.
B) The keychain system manages encrypted files that are used to securely save your items. By default, every user has login and Local Items keychains that use the same password as his account. Not even other administrative users can access your keychain secrets without knowing the keychain's password.
C) When fast user switching is enabled, all users are allowed to see other users' locally connected disks.
D) Time Machine always ignores temporary files, Spotlight indexes, items in the Trash, log files, and anything else that can be considered a cache. Time Machine also ignores any files an application has defined as exempt, or any files you have defined as exempt in Time Machine preferences.
3. File system journaling records what file operations are in progress at any given moment. This way, if a power failure or system crash occurs, after the system restarts, it will be able to quickly verify the integrity of the volume by "replaying" the journal.
A) How does file system journaling work?
B) What are the five System Preference categories?
C) What does the master password do?
D) What are PPD files responsible for?
4. Review the screenshot, and then answer the question below.
You are manually restoring the home folder for a new user account, and see the message shown above. What will happen if you click Cancel?
A) The existing home folder's name will be changed to match the one you entered in the new account sheet.
B) You will be returned to the new account sheet in the Users & Group pane.
C) The account name will be changed to the name of the existing home folder.
D) The existing home folder will be displayed in the Finder with the name selected.
5. How can you verify that the system can establish a connection to a remote network host?
A) A Safe Boot is initiated by holding down the Shift key during system startup
B) The Traceroute tab of Network Utility allows you to verify the connection hops between your Mac and a remote host.
C) All Apple software updates are handled via the Mac AppStore.
D) The Activity Monitor application is used to monitor open processes and applications.
Solutions:
Question # 1 Answer: A,D | Question # 2 Answer: B | Question # 3 Answer: A | Question # 4 Answer: B | Question # 5 Answer: B |