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Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:
1. When converting a 4620 series IP Phone to a VPN phone, which option on the phone must be changed on the phone and the 46xxupgrade.scr file to redirect the phone to the new firmware?
A) Group Number
B) VLAN ID
C) Network Region
D) Gatekeeper Location
2. To support multiple voicemails on an SCN, the IP Office Manager and core will support an additional voicemail option of _____, which will be the mode selected for the IP Offices supporting a local Preferred Edition - Messaging.
A) Centralized Voicemail
B) Distributed Voicemail
C) Voicemail Lite/Pro
D) Embedded Voicemail
3. A user with a 1608 IP phone complains that they are unable to make an international call. The phone has the letter "R" displayed in the feature status area and the user can dial other IP phone users. What has caused the problem?
A) The phone requires a firmware update.
B) The phone has registered to a backup IP Office.
C) The phone has been restricted by the administrator.
D) The phone is set to Do Not Disturb (DND).
4. A customer uses a call accounting system and account codes in the IP Office to keep track of billable time spent with their clients when on the phone. They would like to be able to have the IP Office automatically associate the account code when calls are made to or from their clients.
A) Answer Pending
5. In addition to IIS, which two other software prerequisites do you need for a CCR installation? (Choose two.)
A) Microsoft C#
B) Microsoft .NET Framework 3.5 Family Updates
C) DCOM service
D) MS-SQL 2005/Express
E) MSDE 2000
Solutions:
Question # 1 Answer: A | Question # 2 Answer: B | Question # 3 Answer: B | Question # 4 Answer: A | Question # 5 Answer: B,D |