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BlackBerry 10 Support Specialist Sample Questions:
1. Performing a Security Wipe will delete which of the following?
A) All data on the device including any pictures or videos, and downloaded applications
B) If work perimeter does not exist then all data but not downloaded applications
C) All PIM information, pictures or videos but not downloaded applications
D) All data from the work perimeter
2. What email folder(s) is/are synced by default when a new account is added to a BlackBerry 10 (BB10) Smartphone?
A) Inbox
B) Inbox and sent items folder
C) Inbox and its subfolders
D) Inbox and the first 10 sub-folders
3. How is the Settings menu accessed within BlackBerry World?
A) Swipe down from the top bezel
B) Swipe left from the right bezel
C) Swipe up from the bottom bezel
D) Swipe right from the left bezel
4. Which option from the Setup application would you use to migrate from an existing Blackberry 10 (BB10) device to a new Blackberry 10 device?
A) BlackBerry Protect
B) BlackBerry App World
C) Accounts
D) Device Switch
5. A BlackBerry 10 (BB10) user is able to browse internal and external sites but is unable to hit a File Share on the home network. Which of the following actions will most likely resolve this issue?
A) Turn on the BlackBerry Device cellular radio
B) Re-configure the Email profile
C) Add home Wi-Fi in the Network connections
D) Add the corporate VPN profile
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: B | Question # 3 Answer: A | Question # 4 Answer: D | Question # 5 Answer: C |
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