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Microsoft Managing Microsoft Dynamics Implementations Sample Questions:
1. Your team has successfully deployed a Microsoft Dynamics solution in a large global organization with
multiple sites. Daily business transactions and activities are now operational.
Which activities should be budgeted to take place after the Go-live milestone?
Choose the 2 that apply.
A) Determine final resolution for any items that are outstanding after Go-live.
B) Provide the customer with post Go-live support.
C) Create a Production Operations Guide that covers standard operational and support activities related to the new Microsoft Dynamics solution.
D) Finalize training documentation.
2. A prospective customer asks your sales person to prove that the proposed solution supports the specific
industry requirements. You need to ensure due-diligence is achieved.
What should you recommend?
Choose the 2 that apply.
A) A system test or demonstration of exactly how the software will be used at the customer site; participants must have an expectation that the project is still in design and feedback on key points is needed.
B) A demonstration of the software and processes through realistic Customer Business Scenarios that include representative customer data.
C) A joint application design (JAD) or prototyping session where the software values/code tables are configured or populated in the session.
D) A scripted and well prepared proof of concept.
3. You collaborated with the Solution Sales team to strategize how to execute a Business CaseAssessment. Which customer benefits do you realize when you execute a Business Case Assessment?
Choose the 2 that apply.
A) Business Process Re-engineering
B) A detailed project plan
C) Total Cost of Ownership (TCO)
D) Estimates on Return on Investment (ROI)
4. The development consultants are documenting the user interface, business and data layer components that will be required to deliver each proposed system modification. They are also reviewing the design security and identifying additional security requirements.
What are they doing?
A) Identifying process testing scenarios
B) Creating the gap design in the functional design document.
C) Creating the technical design document for the proposed system modification.
D) Creating the solution design document, including all solution design elements for presentation and eventual sign-off by the customer.
5. Your project manager is verifying that all acceptance criteria have been met and confirming that final technical and management reviews of deliverables are complete. The project manager is also collecting intellectual property and confirming that service plans have been delivered to the customer.
What is your project manager doing?
A) Executing a risk assessment by means of a risk register.
B) Preparing for the upcoming project by means of a Project Charter.
C) Preparing for project closure by means of an engagement closure checklist.
D) Closing a phase by means of a tollgate review document.
Solutions:
| Question # 1 Answer: A,B | Question # 2 Answer: B,D | Question # 3 Answer: C,D | Question # 4 Answer: C | Question # 5 Answer: C |
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