PDF VersionInteraction Center Certified Engineer Bootcamp 2018 ICCE-201-02 Certification Path
You must get an idea of exactly what this certification is, before investing your valuable time, effort, or money in ICCE Certification. The demand and the need for Interaction Center Certified Engineer Bootcamp 2018 ICCE-201-02 certified professionals are rapidly growing and so Interaction Center Certified Engineer Bootcamp 2018 ICCE-201-02 Certification is becoming more and more popular. Different types of online training sessions are provided such as Intellipaat 's online training sessions for the Interaction Center Certified Engineer Bootcamp 2018 ICCE-201-02 Certification. It is instructor-led teaching by subject professionals working in major organizations. This style of training includes live sessions with the teacher, along with a forum where you can clear all your course-based doubts.
The following course is highly recommended as part of your preparation for the certification exam.
Courses Recommended:
- Configuring Call Flows
- Interaction Center Core Engineer (ICCE) Bootcamp
- Administering the CIC System
Understanding technical and functional aspects of Administering the CIC System
The following will be discussed in Genesys GEO-807 exam dumps:
- Managed IP Phone Configuration and Templates
- Workgroups ACD Skills
- Overview of Client Templates
- Managed IP Phone Network Provisioning
- Configuring Stations
- Managing Licenses
- Identify key configuration elements at the Default User, Role, Workgroup, and User level
- Introduction to ACD Tools
- Basics of Interaction Reporter
- Configuring ACD
- Introduction to PureConnect Application Suite
- Basics of Interaction Supervisor
- Understand the configuration options available for ACD/Skills-Based routing
- Status Messages, Account Codes, and Wrap-up Codes
- Identify the components of the Interaction Administrator interface
- Configuring Client Button and Queue Columns
- Overview of Interaction Center Business Manager
- Security and Compliance Enhancements
- Using Response Management Libraries
How to book the Interaction Center Certified Engineer Bootcamp 2018 ICCE-201-02
Taking a Certification Exam Guide provides instructions for registering, accessing, and taking exams.
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Reference: https://genbin.genesys.com/old/resources/training/certification/ExamStudyGuide-807-SIP8-v1.pdf
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