Genesys Genesys Certification GE0-807

Interaction Center Certified Engineer Bootcamp 2018 ICCE-201-02 Certification Path

You must get an idea of exactly what this certification is, before investing your valuable time, effort, or money in ICCE Certification. The demand and the need for Interaction Center Certified Engineer Bootcamp 2018 ICCE-201-02 certified professionals are rapidly growing and so Interaction Center Certified Engineer Bootcamp 2018 ICCE-201-02 Certification is becoming more and more popular. Different types of online training sessions are provided such as Intellipaat 's online training sessions for the Interaction Center Certified Engineer Bootcamp 2018 ICCE-201-02 Certification. It is instructor-led teaching by subject professionals working in major organizations. This style of training includes live sessions with the teacher, along with a forum where you can clear all your course-based doubts.

The following course is highly recommended as part of your preparation for the certification exam.

Courses Recommended:

• Configuring Call Flows
• Interaction Center Core Engineer (ICCE) Bootcamp
• Administering the CIC System

Understanding technical and functional aspects of Administering the CIC System

The following will be discussed in Genesys GEO-807 exam dumps:

• Managed IP Phone Configuration and Templates
• Workgroups ACD Skills
• Overview of Client Templates
• Managed IP Phone Network Provisioning
• Configuring Stations
• Managing Licenses
• Identify key configuration elements at the Default User, Role, Workgroup, and User level
• Introduction to ACD Tools
• Basics of Interaction Reporter
• Configuring ACD
• Introduction to PureConnect Application Suite
• Basics of Interaction Supervisor
• Understand the configuration options available for ACD/Skills-Based routing
• Status Messages, Account Codes, and Wrap-up Codes
• Identify the components of the Interaction Administrator interface
• Configuring Client Button and Queue Columns
• Overview of Interaction Center Business Manager
• Security and Compliance Enhancements
• Using Response Management Libraries

How to book the Interaction Center Certified Engineer Bootcamp 2018 ICCE-201-02

Taking a Certification Exam Guide provides instructions for registering, accessing, and taking exams.

Genesys GE0-807 Exam Syllabus Topics:

Topic	Details
Topic 1	Run Setup Program For SIP Server Installation Verify SIP Server Has Started Run Setup Program For Network SIP Server Installation
Topic 2	Determine When To Use Network SIP Server (Primarily For Policy Based Load Distribution)
Topic 3	Describe How And When To Configure Business Call Parameters Describe How To Configure After Work Calls
Topic 4	Describe The Key Features And Benefits Of The Genesys SIP Server Endpoint Service Monitoring
Topic 5	Designing A SIP Server Solution Associate An ACD Queue With A Routing Point Inbound Outbound Calls
Topic 6	Remote Supervision (Including Support For Multi-Site Supervision) Regular And Emergency Call Recording
Topic 7	Microsoft NLB Configuration And Scripting Network SIP Server Installation SIP To T-Lib Mapping And T-Lib To SIP Mapping
Topic 8	Genesys Voice Platform Integration SIP Server Scaling And Performance HA & Scalability Considerations
Topic 9	Explain Interoperability Conditions Remote Server Registration Overall Deployment Components
Topic 10	Configuring Genesys Media Server Applications Genesys Media Server Deployment Genesys Media Server Features
Topic 11	Describe SIP Deployment Considerations Software And Hardware Requirements Open Standard SIP Architecture
Topic 12	SIP Server Product Overview General Architecture Overview Of Genesys SIP Solution Components
Topic 13	Configuring Multi-Site Call Type Tracking Configuring Dialing Services Configuring Auto-Agent
Topic 14	Describe Overview Of Genesys IP Products And The Role Of The Genesys SIP Server
Topic 15	Associating An ACD Queue With A Routing Point Overview Of Stream Manager Registering A Softphone In SIP
Topic 16	Configure Routing Point For Network SIP Server Configure SIP Server Connections Unix Virtual IP Configuration And Scripting
Topic 17	Describe Voip Protocols (Signaling Protocols And Media Protocols) Describe The Basics Of The SIP Protocol And SDP

Reference: https://genbin.genesys.com/old/resources/training/certification/ExamStudyGuide-807-SIP8-v1.pdf

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