Microsoft Windows 7 070-684

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Microsoft OEM Reseller Sample Questions:

1. A customer purchased a computer from a retail store six months ago.The hardware manufacturer
installed an OEM version of Windows 7 Home Premium on the computer before shipping the computer to the retail store.
The customer requires technical support to restore the operating system to its default settings.
You need to tell the customer which party is responsible for providing technical support.
Who should you tell the customer to contact?

A) Microsoft Support
B) Microsoft Services
C) the hardware manufacturer that preinstalled the operating system
D) the retail store where the client computer was purchased

2. A customer plans to purchase a desktop computer and a portable computer for a home business.
The customer requires that each computer have a licensed copy of Microsoft Word 2010, Microsoft Excel 2010, and Microsoft PowerPoint 2010.
You need to recommend which licenses the customer must purchase. The solution must minimize licensing costs.
What should you recommend?

A) three OEM copies of Microsoft Office Home and Business 2010
B) one OEM copy of Microsoft Office Home and Student 2010
C) one retail copy of Microsoft Office Home and Student 2010
D) one retail copy of Microsoft Office Home and Business 2010

3. Your company sells a customer two desktop computers. Both of the computers have Windows 7 Professional preinstalled.
One of the computers also has Microsoft Office Home and Business 2010 preinstalled.
The customer contacts you 120 days after the sale requesting to install Office Home and Business 2010 on the computer that was shipped without Office 2010 installed.
You need to provide a solution to license Office 2010 on the computer. The solution must minimize costs.
What should you do?

A) Instruct the customer to contact Microsoft for an additional Office Home and Business 2010 product key.
B) Sell the customer an OEM license of Office Home and Business 2010.
C) Instruct the customer to use the product key that came with the other computer.
D) Sell the customer a Full Packaged Product (FPP) license of Office Home and Business 2010.

4. A customer has 100 users. Each user has a desktop computer that runs Windows Vista Professional.
Occasionally, 50 of the users work from a personal portable computer.
The customer enrolls in the Open Value Company-Wide licensing program.
The customer plans to deploy Microsoft Office 2010 to the desktop computers. The customer also plans
to use Remote Desktop Services (RDS) to make Office 2010 available to the 50 users working from their portable computer.
What is the minimum number of Office 2010 licenses the customer must purchase?

A) 100
B) 151
C) 101
D) 150

5. A customer plans to install Windows Server 2008 R2 Enterprise on a new server. The server will be
used as a Hyper-V host. The server will host one virtual machine that will run Windows Server 2008 R2
Enterprise and two virtual machines that will run Windows Server 2008 R2 Standard.
You need to recommend how many and which type of licenses the customer must purchase. The solution must minimize costs.
What should you recommend?

A) one Windows Server 2008 R2 Enterprise license and one Windows Server 2008 R2 Standard license
B) one Windows Server 2008 R2 Enterprise license and two Windows Server 2008 R2 Standard licenses
C) two Windows Server 2008 R2 Enterprise licenses and two Windows Server 2008 R2 Standard licenses
D) one Windows Server 2008 R2 Enterprise license

Solutions:

Question # 1 Answer: C

Question # 2 Answer: D

Question # 3 Answer: D

Question # 4 Answer: A

Question # 5 Answer: D