NO.1 John is attempting to use Handoff with his recently updated iPhone and
Mac. It is not pairing
successfully. He just added home networking equipment
to improve signal range. What
troubleshooting step should Jhon try
first?
A. Verify that iPhone Cellular Calls are turned on in System
Preferences > Network.
B. Reset Network Settings on iPhone.
C. Verify
that both devices are connected to the same Wi-Fi network.
D. Verify that
both devices are connected to a Wi-Fi network using WPA2 security.
Answer:
B
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NO.2 Wireless Diagnostics
incorporates Monitor Mode. Which of the following customer scenarios
would
Monitor Mode help with the most?
A. A customer is having trouble sending and
receiving Mail on a company wireless network.
B. A customer will
intermittently have a Wi-Fi connection drop. The customer cannot narrow
down
any specific time that it happens.
C. A customer cannot connect to
any password-protected wireless networks.
D. A customer is experiencing slow
speeds on a specific public Wi-Fi connection.
Answer: B
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Explanation:
Use Monitor mode for intermittent issues, such as
unexpectedly dropped connections and auto-join
issues. When an issue is
detected, Monitor mode will automatically stop, indicate it's detected
an
issue, and collect information about what occurred. Information will be
saved to the desktop as part
of the Wireless Diagnostics report, so that you
may share it with a network specialist.
Reference:
https://support.apple.com/en-ap/HT202663
NO.3 Sarah cannot remember the
iCIoud security code associated with iCloud or have access to any
other
devices with iCIoud Keychain enabled. What can Sarah do next?
A. Change the
iCIoud password to create a new iCIoud security code.
B. Reset the iCIoud
Keychain because Apple cannot recover a lost code.
C. Create a new iCIoud
Keychain on iCloud.com.
D. Turn iCIoud Keychain off and on to create a new
iCIoud security code.
Answer: A
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Reference:
https://support.apple.com/en-ap/HT203783
NO.4 A MacBook Pro with OS X
installed is unresponsive after login. Your customer would like to
search
online Apple Support articles about this issue. How can she quickly accomplish
this task?
A. Startup from OS X Recovery and choose the Get Help Online
option.
B. Startup from an OS X Install DVD and choose the Get Help Online
option
C. In order to use Safari, the customer will have to restore the hard
disk from a Time backup.
D. She must first install OS X on an external disk,
then use Safari to search Apple Support articles.
Answer: C
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Reference:
https://support.apple.com/en-us/HT201314
NO.5 Which of the following are
features of OS X designed to enhance the security and privacy of
user
content? SELECT THREE,
A. Gatekeeper
B. FileVault2
C. Boot Camp 5
D.
Firewall
E. Terminal
F. Console
G. Safe Boot
Answer:
A,B,D
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Reference:
https://www.apple.com/osx/what-is/security/
NO.6 Why is it important to
use the Globally Unique Identifier (GUID) partition scheme on an Intel-
based
Mac? SELECT TWO.
A. The GUID partition scheme contains the necessary standard
apps for OS X.
B. Firmware updates for Intel-based Macs require a GUID
partition scheme.
C. Master Boot Record (MBR) requires a GUID partition
map.
D. You should not use GUID. Apple Partition Map (APM) is the default
partition map for Intel-based
Macs.
E. Any of the partition schemes
provided by Disk Utility will work.
F. An Intel-based Mac will not start up
without the GUID partition map.
Answer: A,B
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Reference:
https://support.apple.com/en-us/HT201723
NO.7 Angela is having trouble
with fonts installed in her user account. Where are these
fonts
located?
A. /Users/Fonts
B. /System/Library/Fonts
C.
/Library/Fonts
D. -/Library/Fonts
Answer: B
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